©2014 Kwikset Corporation Enter new user code. Experience Kwikset products from the people who know them best. Beautiful, transitional hardware styles with simple, unique details. But it does not work. 4. 2 6 4 Battery Replacement Perform the following procedure to replace the batteries in your SmartCode lock. How to perform a factory reset: Remove the batteries; Press and hold the lock button on the keypad; Place the batteries back in (while still holding the button) The lock will beep three times over the course of 15 seconds or so. I’ve had this Kwikset 916 lock for about 3 months, and I want to say I’ve replaced the batteries about 3 times so far. For a temporary fix, you can try changing the lock time settings. But it does not work. If you have not already done so, perform the door handing process while the door is open. The most probable cause is the wrapped door. This may explain why the kwikset keysmart stops working nor and then. Remove the current key. Step 1; disassembling . Our keypad light quit working months ago. Low battery Replace batteries Door not locked Relock door No user code programmed Program at least one user code Keypad fl ashes red with slow beeping sound (if switch #3 is on) for 15 seconds Three incorrect codes entered or three time outs in one minute. Keypad failure is almost always either low battery power or actual device failure. The lock will beep twice and the keypad will flash Green. Allow ten seconds to elapse, then hold down the 'Lock' button while reinstalling the battery pack. 1. Classic, traditional hardware styles with simple, unique details. 1. You may feel the tool click inside the lock. Did you get any resolution? You’ve taken the smart lock to a new home and want to continue using the existing codes. If programming is successful the keypad will flash green once, and you will hear one beep. Rotate the key 90 degrees clockwise. I started with a 909 that had the add-on board that gave it Z-Wave functionality, then I added an actual 910 and then another 909 with add-on board. A Mastercode is Add new user codes. * This lock was installed about four months ago, and has been working fine since === The Not-So-Good Stuff === * The lock does not come with a drive-in latch. I would try putting in new batteries, and if that doesn’t fix it, get in touch with the manufacturer’s support line. Removing the Battery Pack from the Kwikset Halo. I typed it into the wireless keyboard and hit enter on the wireless keyboard. For more information about the mastercode, download the Programming and Troubleshooting Guide on the SmartCode 909 page at www.kwikset.com. Avoid pinching the wires if you have a lock that uses 9 … After I reverse the battery terminal, with positive terminal inserted facing down, keyboard works like a charm. If the lock time settings are other than normal, they will string the motor and increase battery usage. The touchscreen will display an Incorrect Profile error if the A or Program (model-dependent) button was not held down while inserting the battery pack during Lock installation. Use a fresh set of batteries, and perform the door handing process again. Hold the handleset on the exterior side of the door and make sure the round edge of the spindle faces the door edge. Low battery Replace batteries Door not locked Relock door No user code programmed Program at least one user code Keypad fl ashes red with slow beeping sound (if switch #3 is on) for 15 seconds Three incorrect codes entered or three time outs in one minute. Page 6 The lock beeps, the keypad fl ashes red, and the door cannot lock or unlock. Ensure your door cannot close on its own, or that you have another way to enter you home. Insert current key. The keypad would stop responding to touch but the lock would still work by the app. my microsoft keyboard elite 1002 said it was low on battery power. Enter a 4 to 10 digit code and press 4. How to fix your kwikset when a simple reset is not working. No need to use screw drivers, unlike that stupid deadbolt model. If the status of the battery is Good, the batteries most likely do not … Make sure you lock is installed on your door and that your door is all the way open. Please watch the below video for step-by-step instructions on how to recover that cylinder and rekey it to your new key. Step 6: Change the Default Mastercode. keypad will turn off. If you have a rim lock, mortise set or integrated deadbolt/entry knob this lockset will not work for you. For detailed instructions on how to add new user codes, please reference page 3 of the installation guide.2. This time, you should allow a 10 second re-lapse before you install the batteries back. If beeping is not heard on all buttons, contact Technical Support for further troubleshooting. 4. We have been getting many calls concerning cleaning our hardware. The battery level is too low. It is easy and not time consuming. Press the latch bolt. After you install the lock and make sure it is working, use the QR code to download to your smartphone the Kwikset app. Pull the key to make sure it will NOT come out in this position. It can be something as simple as a connection having come loose. Press lock button. It is easy and not time consuming. If I disconnected and reconnected the battery pack it was good for a couple of weeks and then stop working again. I’m having the identical problem after fresh batteries. Remove the SmarKey tool. 2. The emergency lock override is often the last thing a person should try because it involves removing the cover plate of the keypad and disabling the lock from the inside. 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