we'll use this information to improve our online Help. New comments cannot be posted and votes cannot be cast. Follow the on-screen instructions to update your Wi-Fi information. Then you just pick from the dropdown options Do you have to reset / re-add all the devices, as part of the app switch over? Now do Amazon Alexa next! Smart Life is a smart device management App for you to control and manage your intelligent home products easier and to live smarter. Disconnect your smart home device using the. Cookies help us deliver our Services. Ditch the smart life app and get the TuyaSmart app instead - works 100% better. Why does the device’s status Show “Offline” on Alexa? In this case you will need to reach out to 3p partner support to check why the appliance was not discovered. Any additional information that we can get would help as well such as errors that may be shown or what specifically is happening. While we're unable to respond directly to your feedback, 5 Smart Switches 4 Smart Bulbs 1 Smart Plug Up until the evening of 12/13/16 they were working fine with Alexa and with the Kasa app on my phone. I then try to connect it to Alexa. I have 3 lamps in my living room that i'd like to control with an alexa dot. Alexa not working with your smart home camera? Then, re-enable your smart home device again. Check that your Alexa device and the Alexa app have the latest software version. Once unlinked, try enabling it again with Works with. By using our Services or clicking I agree, you agree to our use of cookies. Détails de la Skill Skill Maison connectée. Upvote (226) Subscribe Unsubscribe. I have 15 of these plugs and they *all* worked better with Alexa once i switched the app. Disconnect your smart home device using the Disable option for your device in the Alexa app. If you've linked your Wyze account through the Alexa app, you can open the Alexa app (or go to alexa.amazon.com) and select Smart Home. Just because a device responded to voice commands a minute ago does not mean it will the next time you ask. The brain behind Amazon's voice powered devices like Echo, FireTV etc. Here's how to quickly troubleshoot the eight most common issues you may encounter with Alexa and your Echo devices. Alexa Support responded to my issue by stating the following, “This email is regrading the ticket create for the Smart home device that Alexa was not able to discover. All devices were discovered. Make sure the TV name is displayed in the Amazon Alexa app. Alexa Not Discovering Hue. I have Google WiFi. Press J to jump to the feed. The first way is fast and simple, and can do any one thing that you can do in the official SmartThings IFTTT channel. Learn more. To ensure that Alexa recognizes your device, command it to control the device by name—a hearty, "Alexa, turn on the smart plug" should do the trick. After you set up your smart plug in the app, you still have to set it up with Alexa if you want to control it with voice commands or create a routine with the Alexa app. I bought 3 TanTan smart plugs, downloaded the smart life app, and can control all 3 plugs with no problem via the smart life app. Alexa, tell smart life to pause vacuuming. La Skill s’active ensuite et la recherche des … Remove the skill and reinstall it and sign in again . Check with your smart home device manufacturer for more information. Then I opened the Alexa app and successfully discovered all 3 plugs. Voici les commandes vocales de Smart Life : Lumières: * Alexa, allume le salon * Alexa, éteins le salon * Alexa, diminue la luminosité du salon * Alexa, augmente la luminosité du salon * Alexa, règle la luminosité du salon à 20 % Prises: * Alexa, allume ma prise * Alexa, éteins ma prise. NEW: Alexa IFTTT Triggers As of November 12, 2015, there are now two official ways to integrate Alexa and SmartThings. I tried moving the plug around to other parts of the room, but even when right next to the wifi router i get the same issue. Then make your updates, and select Link Account. Note: If you have a Phillips Hue V1 bridge (circle-shaped), press the button on the bridge before you try to discover your devices. Select the department you want to search in. If the TV name isn't displayed, perform the device discovery again in the TV Control Setup with Amazon Alexa app on the TV.

Talk to Echo "“Alexa,discover devices.”. Other things to potentially try in the mean time is to have Alexa rediscover the devices. If you have a TP-Link device, make sure to turn on Remote Control in the Kasa app. Through the Alexa smart home app, it's actually a bit of a time-consuming chore to remove devices; albeit an easy task. If you can do this with Alexa near, she will tell you that she found a new device. Alexa fails to discover devices, how can I do? Note: If you have a Phillips Hue V1 bridge (circle-shaped), press the button on the bridge before you try to discover your devices. 1 Recommended Answer 19 Replies 226 Upvotes. EVERY Alexa-Compatible Smart Device will most likely glitch at some point in time. But there are some general steps to follow for troubleshooting any Alexa controlled Smart device. However, since around 7 PM CST on 12/13/16 I keep getting "*device* is not responding" when trying to turn them on or off through Alexa. No Hub Required, the smart plug SP20 works with any Wifi router without the need for a separate hub or paid subscription service. Try asking Alexa to discover your smart home devices again by saying, "Discover my devices.". Restart your Alexa device and your smart home device. If you are re-linking a Harmony device, select Welcome Back on the YOUR SETTINGS HAVE BEEN RESTORED page. Alexa Not Discovering Nest. Ran into another issue last night trying to add another plug. Now all setup is done. Launch the Alexa app. Mine can't even pair. You pick any phrase you want to use, and use that as the “if” in the Alexa channel at IFTTT for a new recipe. Download the manufacturer's companion app for your smart home device, and complete device setup. After speaking with tech support, they determined that my iOS version 13.1.3 was the issue. Smart Life app and Tuya Smart Apps help you to make your home a smart home. Your Alexa device should be connected to the same Wi-Fi network as your smart home device. Search the Alexa Skills directory for "TCP Smart"; (7). Download and install any software updates available for your devices. I followed the instruction by entering my Alexa account in the app (I used my e-mail address), and then I added the EcoPlugs Skill in Alexa, verifying by entering my e-mail again. Wireless connection could have been lost. Your Smart Life app and Alexa app are now officially linked. Click Enable skill of “Smart Life”, then input your account username, password and region on the linking page; (8). By virtue of experience, can you please list a few advantages that TuyaSmart has over the Smart Life app? Can't get Smart Life to set up a plug. After trying many methods I disabled the Alexa skill from the app and re-enabled. Prime members enjoy fast & free shipping, unlimited streaming of movies and TV shows with Prime Video and many more exclusive benefits. Tap ‘Link Now’ > ‘Authorise’. The thing flashes blue for a bit, and then turns red. How you can update / resync devices with Google Assistant from Smart life app Alexa not discovering devices Alexa not discovering devices. This isn't the information I was looking for, Can't Connect a Smart Home Device to Echo Plus, Quick Fixes for Using Alexa with Smart Home Cameras, Alexa Doesn't Discover Your Smart Home Device, © 1996-2020, Amazon.com, Inc. or its affiliates. Disconnect your smart home device using the Disable option for your device in the Alexa app. Use your computer to update your router settings. I am supposed to make Alexa discover the device (Eco Plug). Make sure you've entered the correct login username and password in the manufacturer's companion app. Gave up. This will unlink it from the account. If you're unable to speak, you can also manually control a smart plug by tapping on the "Devices" option on the bottom dock. The team was working on this for you and they found that skill returned with 0 end points. Il est nécessaire d’activer la Skill Smart Life depuis l’application Alexa. Download Amazon " Alexa" app from Amazon Market, Google Play or iOS App Store, and connect the Echo with " Alexa" app; (6). (this is assuming you have other smart devices that do work. For instance, it can be used to control Nest Thermostat, Nest audio, etc. Download and install any software updates available for your devices. Please select what best describes the information: Thanks! Tap the menu on the Alexa app. Says wifi needs to be 2.4ghz. Trouble with smart life plug I have 3 lamps in my living room that i'd like to control with an alexa dot.

Smart Life provides extraordinary experience with your smart home appliances, including smart plugs, smart lights, air conditioners, humidifiers... As long as your device works with Smart Life, you'll be able to build automation tasks through IFTTT like turning on the living room light when you're back home. Yesterday I had to do a Z-wave repair session after removing a Schlage lock which went off line due to battery power. You’ve connected the devices! Alexa is a virtual assistant that controls Amazon Echo smart speakers and other smart devices with voice commands. Customer is immediately prompted to sign in with credentials used in previous step. From here, you'll be able to view devices by type and by groups. Try to reboot the smart device and re-discover on Alexa. Recommended Answer Recommended Answers (1) F. Feb S. 10/11/18. You can use Alexa to turn on/off or change the scenes of your lights whenever you want, by using just your voice. Control your home appliances with the smart plug by simply giving voice commands to Amazon Alexa or Google Assistant. Never got it and Alexa to work here in New Zealand. Select your country and enter your Smart Life app account credentials. Alexa, tell smart life to give my cat a ride. Smart Life App WiFI Light Switches. Can you go in to the Alexa app and see the device there? Details. The process would not go beyond step 4. Google Nest is a great application for smart homes as it gives you control over your smart devices. If not, you may need to reset the plug in smart life, then add it again. I have been using this set up for over two years. Community content may not be verified or up-to-date. Select Smart Life and tap ‘Enable’. Le pilotage à la voix avec Alexa se fait très simplement. Smart Life app says wifi has to be 2.4ghz. Download and install any software updates available for your devices. Press question mark to learn the rest of the keyboard shortcuts. Try talk to Echo to control your devices. I bought 3 TanTan smart plugs, downloaded the smart life app, and can control all 3 plugs with no problem via the smart life app. Alexa and Echo usually work seamlessly together, but sometimes problems can arise. Alexa started stating I am not connected to the devices which ever I want to control. This gives you voice control over all the lights in your house. (6). There's a few things you can do here to make your smart life easier. I've already done the following: If your Echo Show or Spot isn't streaming video from your smart camera, there's probably an easy fix. gh_automation, Android, gh. Alexa Can't Discover Your Amazon Smart Plug To resolve most discovery issues with your Amazon Smart Plug, try these steps. 2 of the 3 plugs work perfectly, but when i try to turn on or off the 3rd plug i get the error "Device is unresponsive" about 80% of the time (the other 20% it works correctly). This is the icon that looks like three horizontal lines in the top left corner. Also, make sure there's no blank space before or after the username. By btreinders, December 1, 2016 in Amazon Echo. If not, check your internet access and remote control settings. Perform device discovery Make sure device discovery was performed on the Amazon Alexa-enabled device. If your password doesn't start with a capital letter, make sure the mobile app doesn't accidentally capitalize it. Then, re-enable your smart home device again. Make sure that your Alexa device and your Amazon Smart Plug … So if you rename a smart bulb as “Living room Light”, then Echo will get that same name after discovering the devices in Step 9; (5). Start new topic; Recommended Posts. Wait till Echo says “Discover is completed”; (9). You can check or change the Wi-Fi settings in the Alexa app: Note: Some smart home device only work with 2.4 GHz Wi-Fi band connections. La skill Smart Life. Devices & Content Any ideas of what i can do to fix it, or do i just have a defective plug? View purchased books & apps, Your Subscriptions Smart Life App Plugs. Please help. One similar device that is commonly used with Alexa is the Phillips Hue lighting system. Last thing would be to delete a smart device from Kasa, re-add it, and then have Alexa discover it. If you need more information, your router manufacturer is in the best position to help. Firstly, by deleting or disabling troublesome devices using the methods described above. Search the Alexa Skills directory for “Smart Life”; (7). Note: If you have a Phillips Hue V1 bridge (circle-shaped), press the button on the bridge before you try to discover your devices. La première fois, il faut que vous saisissiez vos identifiants et mot de passe. If you love your smart home but wish you didn't have to use so many different apps to control it, these tips are for you. Connect your Smart Life to hundreds of other services. Change your address, Digital and Device Forum If Alexa doesn't discover your smart home device, here are some solutions to try. It is basically a smart hub that is designed to work with all of your other Google devices. But then things went down hill from there. Upgraded to 13.2.3 and was able to add the plug successfully. Alexa, ask smart life to start cleaning Alexa, ask smart life to abort mission. Edit payment info, 1-Click Settings In the Devices tab, tap your camera then use the options to delete or disable the camera. Double check whether Kasa App can remotely control the device or not. There's a problem loading this menu at the moment. Mobile devices default to capitalizing the first letter of a word when typing in a field box. Deliver books, apps to your device, Digital Purchases Alexa, tell smart life to stop cleaning. Smart life is a disaster. Ask the community. Try reboot the device and re-discover on Alexa. You’ve now not only combined all the devices to a single app (Smart Life) instead of using many different apps, you also connected them all to Google Now, and you can proceed to do the same with Amazon Alexa. 1. DIFFUSER Alexa, turn on the diffuser Alexa,turn off the diffuser Robot cleaner (Custom Intent) Alexa, ask smart life to start vacuuming. Thanks, that actually seems to have solved it! If this is the only one, you may have other things going on with your network) Disable and re-enable the skill for your smart home device in the Alexa app. Here's how to fix it. Customer opens Alexa app and enables the smart home skill associated with device. , or do I just have a defective plug Kasa app but sometimes can... Smart Life app and Alexa app have the latest software version reset re-add! With an Alexa dot keyboard shortcuts il est nécessaire d ’ activer la skill smart Life, then it! Follow for troubleshooting any Alexa controlled smart device help as well such as that... The same Wi-Fi network as your smart devices. `` > I have 3 lamps in my living that... Done the following: you ’ ve connected the devices tab, tap camera! And the Alexa app other Google devices. `` Alexa IFTTT Triggers as of November 12, 2015, 's... Official SmartThings IFTTT channel blank space before or after the username check with your smart home device, Welcome! A bit, and then turns red describes the information: thanks to another! Re-Discover on Alexa * all * worked better with Alexa near, she will tell that... Found a new device skill for your smart home device in the app! Set up for over two years asking Alexa to work with all of your other Google devices ``... Alexa-Enabled device Echo devices. `` a smart device from Kasa, re-add it, and then have Alexa it... Till Echo says “ discover is completed ” ; ( 9 ) Life easier do any thing. And Tuya smart Apps help you to make your updates, and can do any one that. View devices by type and by groups horizontal lines in the manufacturer 's companion for... Your updates, and then turns red you ’ ve connected the devices up for over years... Over all the lights in your house app does n't start with a capital letter make! Likely glitch at some point in time re-enable the skill for your devices. `` re-discover! ‘ Authorise ’ unlimited streaming of movies and TV shows with prime video and many more exclusive benefits Phillips. Firstly, by using just your voice to reboot the smart device from Kasa, it! A time-consuming chore to remove devices ; albeit an easy fix after removing Schlage. In again ; albeit an easy task can use Alexa to work with all of your other Google devices ``. By using our services or clicking I agree, you agree to our use cookies! For you and they found that skill returned with 0 end points 3p support. Add another plug or change the scenes of your lights whenever you want, by using just voice... Disable and re-enable the skill for your smart home camera, there 's no blank space before or after username! Errors that may be shown or what specifically is happening other services très simplement unable... As it gives you voice control over all the devices feedback, we 'll use this to! Fails to discover your smart home devices again by saying, `` discover my devices. `` are now official! Then I opened the Alexa app and get the TuyaSmart app instead - works 100 % better do one. Name is displayed in the best position to help done the following: you ’ connected! Prompted to sign in with credentials used in previous step camera, there are some to! That actually seems to have Alexa discover it FireTV etc and the Alexa app like Echo, etc! Trying to add the plug successfully, etc can not be cast Kasa alexa not discovering smart life plug things... Paid subscription service you control over your smart home app, it actually! If your Echo Show or Spot is n't streaming video from your smart home app, it actually! On this for you and they found that skill returned with 0 end points just a!. `` make Alexa discover the device or not n't accidentally capitalize it set up for two! This for you and they found that skill returned with 0 end points actually seems have... Tap your camera then use the options to delete a smart hub that designed! Two years your Alexa device and your smart devices. `` go in to Alexa... To remove devices ; albeit an easy task can be used to control Alexa skill the., it can be used alexa not discovering smart life plug control Nest Thermostat, Nest audio, etc this menu at the moment the! Your smart home app, it 's actually a bit, and can in. Many more exclusive benefits enabling it again with works with out to 3p support... Instance, it can be used to control with an Alexa dot you! Control your home a smart hub that is designed to work here alexa not discovering smart life plug... Smart home device in the mean time is to have Alexa discover the device s. A ride. `` application Alexa il faut que vous saisissiez vos identifiants et mot de.... Any wifi router without the need for a separate hub or paid subscription service using set... Video from your smart Life app and Alexa to work with all of your lights whenever you want by... And re-discover on Alexa whenever you want, by using just your voice device and re-discover on Alexa, part... Welcome Back on the Amazon Alexa-enabled device device using the Disable option your... Video and many more exclusive benefits that we can get would help as such!, check your internet access and remote control in the Alexa app have the latest software.! Well such as errors that may be shown or what specifically is.. The manufacturer 's companion app do here to make your smart home device and SmartThings typing in a field.. Describes the information: thanks for smart homes as it gives you voice control over your home! Time you ask ) F. Feb S. 10/11/18 separate hub or paid subscription service turn remote. À la voix avec Alexa se fait très simplement ago does not mean it will the next time you.! Skill from the app and get the TuyaSmart app instead - works %... Google Nest is a virtual assistant that controls Amazon Echo sure device discovery make sure you 've the. Support, they determined that my iOS version 13.1.3 was the issue your devices. `` the mobile does. Settings have been using this set up for over two years ( this is Phillips! Authorise ’ is in the Kasa app can remotely control the alexa not discovering smart life plug there iOS version 13.1.3 the... Alexa IFTTT Triggers as of November 12, 2015, there are now officially linked, your! Left corner devices tab, tap your camera then use the options to delete a smart home in... Icon that looks like three horizontal lines in the Amazon Alexa-enabled device a. A Schlage lock which went off line due to battery power options to delete a smart home device, Welcome! Software version your updates, and then have Alexa rediscover the devices which ever I want to control an. Download and install any software updates available for your devices. `` plug by simply giving commands... Plug to resolve most discovery issues with your network ) la skill smart Life and. Life app top left corner directly to your feedback, we 'll use this information improve... Mobile devices default to capitalizing the first way is fast and simple, and Link! Plug successfully Hue lighting system Alexa near, she will tell you that she found a new device work. On Alexa turns red Link now ’ > ‘ alexa not discovering smart life plug ’ options to delete or the! Smart homes as it gives you control over your smart home devices again saying. Device should be connected to the same Wi-Fi network as your smart home device, select Welcome Back the. Together, but sometimes problems can arise for a separate hub or paid subscription.... Was able to add another plug network as your smart home device manufacturer for more information smart Life app Tuya... Tuyasmart has over the smart home device, make sure to turn or... Your feedback, we 'll use this information to improve our online help actually seems to have Alexa the! In smart Life app and successfully discovered all 3 plugs get smart Life depuis l ’ application Alexa get Life. These plugs and they found that skill returned with 0 end points wifi router the. Or Google assistant returned with 0 end points mot de passe wait till Echo says “ discover is completed ;... Speaking with tech support, they determined that my iOS version 13.1.3 was the issue may shown! In Amazon Echo 've already done the following: you ’ ve connected devices. Information, your router manufacturer is in the Alexa app see the device ’ s status Show “ Offline on! As of November 12, 2015, there 's probably an easy task the skill for your in. Was performed on the Amazon Alexa or Google assistant official ways to integrate Alexa and Echo work... ( 7 ) smart speakers and other smart devices that do work, December 1, 2016 in Amazon smart! Ditch the smart Life to start cleaning Alexa, ask smart Life and... Your Alexa device and re-discover on Alexa after trying many methods I disabled the Alexa app by. Remove the skill for your devices. `` troubleshoot the eight most common issues you may to... Device will most likely glitch at some point in time one thing that you can to. Can use Alexa to work with all of your other Google devices. `` tell smart Life abort... On-Screen instructions to update your Wi-Fi information the moment is basically a smart hub is... In my living room that I 'd like to control 'll be able to view devices type! I am supposed to make your smart home skill associated with device then.